If your printer status displays "Fix HP printer in error state" there may be a problem with the printer itself. Make sure the printer is on and check if there is no Wi-Fi or cable problem. Check it for less paper or ink, and make sure the cover isn't open and the paper isn't jammed. Make sure you follow the instructions carefully to avoid interruptions.
1.Make ports settings changes. Press the Windows logo key + R on your keyboard > type Fix HP printer Error State and hit Enter to open the Device Manager.
2.Make sure that your printer is Online.
3.Reinstall the printer driver.
4.Set the Print Spooler service to automatic.
5.Update Windows.
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This HP printer error is a common error when sending a document for printing. The error message indicates that the printer is either turned off, not properly connected to your computer or missing an internet connection. Another possible reason for the general error state is that your HP printer is running low on paper or ink.
To fix the error, try the following steps:
Make sure the printer is turned on. You can also restart both the printer and your computer.
Check if the printer is connected to your computer or WI-FI network.
Make sure the paper try of your printer is loaded and that the printer has enough ink.
If the error still occurs, contact the HP printer support.
Let me know if this works.
Regards, Bruce